| | | | About Us venus365.com is the internet side of a successful hairdressing salon based in Brighton, England (Venus Hair Design).
We have been established since 1995, and our large salon covers around 2000 square feet and hosts an NVQ training school as well. We're also members of the National Hairdressers Federation.
The knowledge, experience and constant training our hair stylists receive, means we can provide our internet customers with unrivalled levels of support and customer care.
Because of this level of support we are proud to be one of only eight official online retailers for the premium hair care and ceramic straightener brand, GHD (Good Hair Day).
We only stock brands that we are happy to use on our hair salon clients, so you can be assured that any products you purchase will be of the highest professional quality.
Our Price Match Plus policy guarantees you can buy with confidence. If you see your item(s) for less elsewhere within 7 days of order, we will give you 120% of the difference back! Click here for full details on our Price Match Plus policy.
We are also the only hair and beauty online site that offers you the option of 'Live Help', where you can happily ask any product related questions that will assist you in choosing absolutely the right product for your hair. Just click on the link at the top-right of every page, and ask away!
Full details of all our contact details, terms, conditions and delivery information can be found by clicking this link.
We are also registered members of Safebuy Trust UK.
The Scheme, amongst other things, requires web retailers to:
1. Adhere to the terms of the Sale of Goods Act, the EU Distance Selling Regulations and the EU Directive on Privacy and Electronic Communications.
2. Conform to the Data Protection Act 1998.
3. Provide security for the processing of credit card transactions.
4. Include physical location and contact details for themselves on their website.
5. Display the total price consumers must pay for goods including delivery costs and provide a clear explanation of the delivery procedures.
6. Advise the consumer if 'cookies' are required for the processing of data.
7. Not use 'spam' for marketing purposes.
8. A full 14 day 'cooling off' period for Distance Selling, in line with OFT recomendations.
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